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Billing

Update your card and find your invoices

Changing the card your plan charges, what happens to an overdue payment, and where invoices are listed.

Open Billing. Under Payment method, press Update card. A card form appears; it is Stripe's own card entry, so the card number never passes through Glow Line. Enter the new card and press Save card. From then on it is the card your subscription charges.

If your last payment did not go through, the dashboard shows a notice saying so and your plan stays on meanwhile. Saving a new card retries the overdue payment straight away, and Billing updates within a minute.

Invoices are listed under Invoices on the same page: the date, the invoice number, the amount paid and the status. Press View on any row to open the invoice from Stripe and download it. Invoices show the amount in Australian dollars; GST is not charged because Glow Tally is not registered for it, so there is no GST line.

If the Update card button says card changes are not available yet, email hello@glowtally.com.au and we will help.

Did this answer it? If not, write to us and a person replies within one business day.

Update your card and find your invoices | Glow Line