Enquiry inbox
Enquiries in one place, including on Free
Your account has an inbound email address. Forward an enquiry to it and the message lands on your Enquiries page with the sender's name, email and the body, and a reply link. You can also type one in by hand, from a DM or a note on the counter. The Salon plan adds a form you can put on your own website that lands in the same inbox.
Forward or type
Your Enquiries page shows your forwarding address, which starts with enq- and your code at in.glowtally.com.au. Forward an email and it appears on the page. Or open Add an enquiry by hand and type the name, email or phone and what they asked for.
- A forwarding address of your own
- Type one in from a DM or a phone message
- Reply links by email or phone on each
The form for your website, on Salon
On the Salon plan your account's code unlocks an enquiry form you can embed on your own site. A visitor fills in their name, email or phone and a message, and it lands in your inbox. The form carries a hidden trap for bots and is limited per visitor, so a flood from one address does not fill your month.
The monthly allowance
Free includes 20 enquiries a month. Line and Salon are unlimited. When Free's count is used, a forwarded email is not accepted until the first of the month, and the dashboard shows the count.
Questions about enquiry inbox
Does the assistant read my enquiries?
No. The inbox is for you. The assistant knows only your services, hours and notes.
Can I get the website form on Line?
The embedded form is on Salon. On Line and Free you can forward emails or type enquiries in, and the booking page is on every plan.
Give the phone to someone who only says what you told them
Set up your services and hours, share the booking page, and add the line when you are ready. Free to start, no card.