For massage therapists
Glow Line for massage therapists
You cannot answer a phone with oiled hands and a client face-down. Glow Line answers with your treatment list and hours, takes a name, mobile and preferred time, and texts you after the session ends.
Incoming call, Tuesday 2:14 pm
- Hi, do you have anything for a cut and colour this Saturday?
- Thanks for calling Marigold Hair Studio. I can take a booking request for Saturday. What time suits you best?
- About eleven, with Priya if she is in.
- Eleven on Saturday with Priya. Can I take your name and mobile, and the team will confirm by text?
Booking request Sent to the salon with the caller’s name and number.
What gets in the way for massage therapists
Sixty quiet minutes, then the phone
A solo therapist with a phone on silent comes out to three missed calls and no idea which were new clients. With the line, each one is a text.
Remedial versus relaxation
Callers ask what kind of massage you do and whether you offer health fund rebates. List the treatments and write the rebate position in notes.
Same-day requests
People in pain want today. The assistant cannot see your book, but it takes the request, and you reply from the next gap.
A worked example
Massage therapist work, with Glow Line
Northside Remedial is a one-therapist clinic in a shared health building. The menu lists remedial massage at 30, 45, 60 and 90 minutes, pregnancy massage at 60, and relaxation massage at 60 and 90, each with a price. Notes say that health fund rebates are available on remedial treatments, that there is parking behind the building, and that new clients should arrive ten minutes early.
Between sessions the therapist reads two texts. One is a booking request from a man with lower back pain asking for 60 minutes remedial as soon as possible, with his mobile. The other is a message from a regular asking to move Friday to the following week. Both are on the Bookings page. He texts the first a 2pm tomorrow and the second a new Friday time.
Glow Tally
Massage therapists on Glow Tally
Glow Tally ranks massage therapists by their Google rating, adjusted for how many reviews stand behind it. Figures as of October 2026.
See the lists on Glow Tally. Being listed there has nothing to do with using Glow Line: no listing is sold and no rank changes.
Questions from massage therapists
Can it tell callers about health fund rebates?
If you write your position in notes, yes. It will not say anything about rebates that you did not write.
Can I turn the divert off on my day off?
Yes. Dial the off code the dashboard shows. Or leave it on and let the assistant take requests for your working days.
Is Free useful for a solo therapist?
The booking page is a good link for your social bio and your voicemail. The line is for when missed calls are costing you clients.
Give the phone to someone who only says what you told them
Set up your services and hours, share the booking page, and add the line when you are ready. Free to start, no card.