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Account and sign-in

Set or change your password

The rules for passwords, what happens to other devices when you change one, and the notice you receive.

Open Account in the dashboard. It shows your email, whether it has been confirmed, and whether a password is set.

To change a password, enter your current one, then the new one twice. New passwords are ten characters or more. If you have forgotten the current one, log out, sign in with a link from the login page, and come back to Account within fifteen minutes; in that window the current password is not required.

When the password changes, every other device is signed out and this one stays in. A notice is emailed to your confirmed address so that you know it happened; if you did not make the change, sign in with a link and set a new password at once.

Too many wrong attempts at the current password pauses the form for fifteen minutes; the link sign-in route works meanwhile. The Account page also shows whether your email is confirmed. If it is not, look for the welcome email and click its link, or ask for a new one from the login page.

Did this answer it? If not, write to us and a person replies within one business day.

Set or change your password | Glow Line